AI in telecoms walks a tightrope between immense opportunity and an increasingly complex web of global regulations.The technology is now deeply embedded in...

AI in telecoms walks a tightrope between immense opportunity and an increasingly complex web of global regulations.The technology is now deeply embedded in virtually all aspects of a telco’s business, from network optimisation and predictive maintenance to customer service and fraud detection. However, for telecoms operators, simply reacting to new rules is a strategy doomed to fail. Instead, the industry must proactively shape its own future by championing ethical and responsible AI.According to Omdia, telcos must contend with formal AI regulation from at least two jurisdictions: the EU and South Korea. Both have adopted a risk-based framework, where the most stringent rules are reserved for the highest-risk AI applications.This sensible approach, however, masks differences....

AI in telecoms walks a tightrope between immense opportunity and an increasingly complex web of global regulations.The technology is now deeply embedded in virtually all aspects of a telco’s business, from network optimisation and predictive maintenance to customer service and fraud detection. However, for telecoms operators, simply reacting to new rules is a strategy doomed to fail. Instead, the industry must proactively shape its own future by championing ethical and responsible AI.According to Omdia, telcos must contend with formal AI regulation from at least two jurisdictions: the EU and South Korea. Both have adopted a risk-based framework, where the most stringent rules are reserved for the highest-risk AI applications.This sensible approach, however, masks differences....